Terms & Conditions

Shipping

Shipping will be based on a flat rate. For large orders over 200LBS, please contact Phipps Labels

We only ship to mainland U.S. Orders shipped to Canada, Alaska and Hawaii will be charged at international rates.

Shipping time may vary. We generally ship orders within 1-2 business days. Please let us know if you need a specific ship date.

All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient.

Cancellations, Damages, and/or Returns

You may cancel your order calling customer service.

If you receive the wrong product or if the product is damaged, please call our customer service department no more than 10 days from the date the product is received.

Payment Information

Credit Card – We accept Visa, MasterCard, American Express and Discover.

Customer Service Hours E.S.T.

Monday through Friday: 8:00 a.m. to 5:00 p.m.

Telephone: 1-610-927-0777

E-mail: matt@phippslabel.com

 

Policies

1. Terms
   By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Disclaimer
   The materials on Phipps Label Company’s web site are provided “as is”. Phipps Label Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Phipps Label Company, does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

3. Limitations
   In no event shall Phipps Label Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Phipps Label Company’s Internet site, even if Phipps Label Company or a Phipps Label Company authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

4. Revisions and Errata
   The materials appearing on Phipps Label Company’s web site could include technical, typographical, or photographic errors. Phipps Label Company does not warrant that any of the materials on its web site are accurate, complete, or current. Phipps Label Company may make changes to the materials contained on its web site at any time without notice. Phipps Label Company does not, however, make any commitment to update the materials.

5. Links
   Phipps Label Company has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Phipps Label Company of the site. Use of any such linked web site is at the user’s own risk.

6. Site Terms of Use Modifications
   Phipps Label Company may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

7. Governing Law
   Any claim relating to Phipps Label Company’s web site shall be governed by the laws of the State of Pennsylvania without regard to its conflict of law provisions.

8. Privacy Policy
   Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

Returns, Refunds and Exchanges Policy

How To Return An Item:

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email matt@phippslabel.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
   Phipps Label Company
   Returns Department Tracking #
   851 Commerce St
   Sinking Springs, PA 19608
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your product is in like new condition, you may exchange your item for a different size. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.